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Impressive work gets clients through the door. Strong client communication is what keeps them there. It's easy to forget about the relational aspect of web design and development when you're...
When you’re building a website, meeting internal deadlines on the tasks is the easy part. You’re an expert at what you do. But your agency can’t reach milestones without...
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Project management is no simple task—after all, entire master’s degrees and certification programs are dedicated to it. Multiple software systems have infiltrated the market promising to save time and...
The web design market relies on creativity, communication, and pricing transparency. While the first two points are pretty straightforward, exactly what is transparent pricing when it comes to web...
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When it comes to collecting client feedback, there are certainly right and wrong ways to go about it. Knowing how to ask for feedback from clients is just as...
One of the biggest risks to web project success is misaligned stakeholder goals and expectations. Keeping multiple stakeholders content during a project can result in delayed timelines, endless revisions,...
Every piece of a website can affect the way that visitors move through its pages. Even a simple change — like a navigation bar going from horizontal to vertical...
When you’re shopping in a physical store, there’s a clear experience. You can chat with salespeople face-to-face, touch the products in front of you, and surround yourself with the...
This post is included in a multi-part series on Client Communication. Clients will oftentimes notice issues with process and project management before they criticize any of the project deliverables. For...
The client onboarding process is a lot like a first date. You’ve already made a winning first impression, which means it’s time to set the stage for your relationship....
Your clients aren’t looking for total perfection when launch day rolls around. What they need is a website that runs smoothly, looks good, and delivers results. But if aiming...
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